REFUND & CANCELLATION POLICY

(No-Return Policy)

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1. Overview

At Treta Life Science, all products are hygiene-sensitive Ayurvedic, herbal, and personal care items.
For safety and quality reasons, we follow a strict no-return and no-refund policy.

2. No Returns Policy

❌ Returns are not accepted under any circumstances
❌ Opened, used, or sealed products are non-returnable
❌ Change of mind is not eligible for return

Customers are requested to carefully review product details before placing an order.

3. No Refund Policy

❌ Refunds are not provided once an order is placed
❌ No refunds for dissatisfaction with results
❌ No refunds for delayed delivery caused by logistics partners, customs, or force majeure events

4. Order Cancellation

Orders cannot be cancelled once dispatched
COD orders that are refused at delivery may be restricted from future purchases

5. Damaged or Incorrect Products Exchange

If you receive a damaged or incorrect product, you must:

Contact us within 24 hours of delivery
Share clear unboxing video and images as proof

Each case will be reviewed individually. Resolution, if any, will be at the sole discretion of Treta Life Science.

6. International Orders

International orders are final and non-refundable
Customs duties, taxes, or import charges are the responsibility of the customer

7. Policy Acceptance

By placing an order on our website, you acknowledge and agree to this Refund & Cancellation Policy.

8. Contact Information

For any concerns related to this policy, reach us at:
🔗 https://www.tretascience.com/contact